UPDATE- Feb 7 2019: Notice Period for Project Tickets

In a meeting on February 6, BRAG made the following decision:

All locate request tickets will now have the same 3 day minimum notice period.

Size restrictions will be re-evaluated in 2 weeks once there is more data available and users become more accustomed to the new rules.


Support Damage Prevention in Canada

Hundreds of thousands of kilometres of pipes and cables are buried across Canada. The essential services that this infrastructure provides, including clean water, heat, power, cell service and internet, are the lifeblood for our communities and of our way of life. Damaging a buried utility is dangerous for the workers involved and can deprive homes and businesses of essential services. Each year, damaged underground infrastructure costs Canadians more than $1 billion.

To ensure the safety of our workers, help protect the integrity of our buried utility network and preserve our essential services, Canada needs damage prevention legislation. Bill S-229, the Underground Infrastructure Safety Enhancement Act, will soon be placed before parliament. In order for Bill S-229 to pass the House of Commons, Canadas ground disturbance and damage prevention communities need to show their support.

Let your MP know that protecting Canadas underground infrastructure is important to you by visiting ICanDigSafe.ca , where you can select a pre-written letter of support to be sent to your Member of Parliament directly from the website.

And show your support online by following @CanadianCGA on Twitter and posting with the hashtag #SupportS229.

Your voice matters. Your support will move Bill S-229 forward.


Every time you dig in the ground, wherever it may be, you run the risk of loss of life or damage to property if you hit any of the many buried cables, conduits, gas or oil pipelines and/or other underground facilities that serve our cities, towns, and rural areas.

Knowing what underground facilities are buried in or near your dig jobsite is essential if deadly, dangerous, or destructive accidents are to be avoided. One phone call to BC One Call is the best way to find out what is buried on your dig site and which areas you must avoid when digging. BC One Call is a central agency where you can call to find out what is buried on your site and where not to dig.

It is the objective of BC One Call to eliminate the risk of accidents where digging or excavation work strikes buried facilities such as pipelines, telecommunication cables, water and sewage lines, and electrical wires. BC One Call is here to make your excavation activity safe and trouble-free. It takes only one telephone call to BC One Call and within three days our members will tell you if, and where, their underground facilities are buried on your excavation site. To help you identify where the underground facilities are, the members of BC One Call will send you a site plan showing the exact location of their buried facilities or a technician will visit your site and provide physical markings.

And all this at no cost to you!

Even the telephone call you make to BC One Call is toll free from anywhere in BC when using either your landline or cell telephone.


Please note we have a new mailing address:
BC One Call
9768 Third St
Sidney BC
V8L 3A4

BEFORE YOU DIG PARTNERS New One-Call System Information

BC One Call awards call centre services contract to Alberta One Call. For more info read the following news release and FAQ pages.

BC One Call - New Service Provider News Release
BC One Call - New Service Provider FAQ

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