Caller ID #: A unique number assigned to frequent BC One Call users which retains contact and company information on file to be quickly accessed by the BC One Call representative.

Database: A geographic mapping system used by the BC One Call computer system to identify which members have buried facilities in a proposed dig site.

Excavator: Anyone who disturbs the soil by either hand digging or with mechanical equipment.

Facilities: Underground electrical and communications cables, conduits, gas, oil or other pipelines, waterlines, sewage pipes etc also referred to as infrastructure.

Ground disturbance: Any digging, blasting or cutting resulting in movement or disturbance to the ground.

Locate request: A telephone call, fax or e-ticket placed by an excavator or planner requesting information on the location of buried facilities at a specific dig site.

Locator: A person or persons trained in the use of equipment and devices that can detect buried facilities.

Member: An owner or operator of underground facilities who has registered their infrastructure with BC One Call for the purpose of being notified of excavation activity.

Site plan: A drawing or sketch provided by a facility owner identifying the location of their underground facilities.

Ticket: An internal description of the information provided by an excavator or planner sent to BC One Call members by e-mail requesting the identification of their underground facilities.

Ticket #: A unique reference number given to a caller as confirmation of their locate request.

User: A person or organization planning to excavate who contacts BC One Call to request information on the location of any underground facilities.


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